At BugRoom, we go beyond industry customer supporty norms. We innovate!

Our in-house technical support staff are ready to help 24x7x365. The vast majority of our support staff are certified by Cisco, Microsoft (MCSE), CCNA, CCNIE, or A+.

How to get support

Online:

If you are an existing BugRoom customer, you may open a case in your iBizConsole or iBizPanel account. Most cases are responded to within 5 minutes, and resolved shortly thereafter.

Phone:

If you prefer phone support, you may call 24x7x365: 413.513.2060

Pre-Sale Product Information:

Please contact our sales department by calling 888.350.2390 or through our online form.

FAQs:

Detailed FAQs are available through your iBizConsole or iBizPanel. Additional FAQs are also available by clicking on the appropriate links at left.