| Answer |
| · Why do I need a web provider?
A web page can be stored on virtually any computer connected to the Internet... But BugRoom knows how to do it right!
We provide a stable, feature rich environment which allows you to create a feature rich web site without having to worry about all the technical stuff. This allows you to spend your time building your web site.
[ Back to Top ]
|
| · What is Virtual Hosting?
Virtual Hosting allows us to host more than one domain on the same physical server. So rather then having you purchase your own dedicated server, you should take advantage of Virtual Hosting. This saves you time and money. When someone visits your web site, they'll see http://www.yourdomain.com in the address bar giving them the appearance that you are on a dedicated server.
[ Back to Top ]
|
| · How long does it take to setup a new account?
The quickest way to get an account setup with BugRoom is to pay via credit card. If our order form is filled out using a credit card before 5:00 PM EST, your account will be setup that same day. When paying via check, your account will be setup once payment is received.
Once your account is activated, you will be sent an email containing your username, and instructions on how to access your account. You will also be assigned a temporary address to use while your domain name is being registered or transferred.
Your domain name may take longer to setup or transfer to BugRoom. For more information on domain registration, please visit our Domain Registration FAQ from our support section.
[ Back to Top ]
|
| · Will BugRoom Design my web site for me?
Yes, we have extensive experience in designing web sites, user interfaces, and sound. You may read more about our Custom Web Development here or feel free to contact one of our sales staff for more information. sales@bugroom.com
We will work tirelessly to design the ultimate site that fits your needs.
[ Back to Top ]
|
| · Can I use my account for commercial purposes?
Yes, you can use your account for commercial or any other purposes as long as its not in violation of BugRoom's Acceptable Use Policy. The World Wide Web has become one of the most efficient and cost-effective means of making information and products available to users of the internet community.
[ Back to Top ]
|
| · Can I resell space within my own account?
As a Reseller you can re-sell space for other web sites, however, you will be responsible for its content and data transfer.
[ Back to Top ]
|
| · Does BugRoom accept international orders?
Yes. We have clients in over 176 countries. While BugRoom can handle the hosting and domain registration for .com, .net, and .org domain names, we can also host domains with different extensions. If your domain name isn't .com, .net, or .org, you will most likely be required to handle the domain registration.
[ Back to Top ]
|
| · Can I use multiple domain names with my BugRoom account?
Yes, Please contact our support center for further information. support@bugroom.com
[ Back to Top ]
|
| · Can I upgrade my plan at a later date?
Of course. Just contact sales@bugroom.com and let them know you would like to upgrade. There will be NO setup charges for making the change.
[ Back to Top ]
|
| · Does BugRoom offer dial-up Internet Access?
Yes. BugRoom does offer dial-up access although it is not included in the hosting package. If you would like more information on our nation-wide dial-up services, please visit our Internet Access page.
[ Back to Top ]
|
| · Does BugRoom provide web page design services?
BugRoom's award winning designers can design and build a web site to fit virtually any online application. We will be happy to speak with you in order to help define the needs of your project. Contact sales@bugroom.com for a free consultation.
[ Back to Top ]
|
| · How do I transfer files to my web site?
You have several options to choose from when publishing your web site to BugRoom's servers.
FTP or File Transfer Protocol is widely used to transfer files manually, but if your just getting started, you may want to invest in a program like Microsoft® FrontPage® 2002. Using Frontpage®, you can design your web pages and publish your site to our server with one easy to use program.
You can download FTP clients from http://www.tucows.com or many other sites on the net.
More information in Microsoft® FrontPage® can be found at http://www.microsoft.com/frontpage
If you have any questions regarding what is and is not compatible with BugRoom, give us a call or drop us an email at sales@bugroom.com
[ Back to Top ]
|
| · Will I be able to update my web pages whenever I need to?
Yes, you can connect using FTP or FrontPage® to update your web site at any time day or night.
[ Back to Top ]
|
| · How do I receive technical support from BugRoom?
BugRoom offers several methods for your to receive help with your internet related questions. Our support section, which can be found at Support is one method. You can also visit our company contact page for information on getting in touch with us via email or phone. This page can be found at Contact .
[ Back to Top ]
|
